Terms of service
TERMS OF SERVICE
Last updated: June 28, 2026
OVERVIEW
Welcome to KROM. The terms "we," "us," and "our" refer to KROM. KROM operates this store and website powered by Shopify. By visiting or using our store, you agree to these Terms of Service. If you do not agree, please do not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your state or province. You are responsible for maintaining the security of your account and all activity under it. You may not transfer or sell your account to another person.
SECTION 2 - OUR PRODUCTS
We make every effort to accurately represent our products. Colors and appearance may vary depending on your device settings. We reserve the right to discontinue or modify any product at any time without notice.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. KROM reserves the right to accept or decline any order at its discretion. Your order is not accepted until payment is processed and confirmed. Please review your order carefully before submitting as cancellations may not be possible after acceptance.
SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price in effect at the time your order is placed. You agree to provide accurate and complete payment information for all purchases.
SECTION 5 - SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once your order is transferred to the carrier, risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content on our store including text, images, graphics, and logos are owned by KROM or its licensors and are protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.
SECTION 7 - THIRD-PARTY LINKS
Our store may contain links to third-party websites. We are not responsible for the content or practices of any third-party sites. Accessing third-party sites is at your own risk.
SECTION 8 - RELATIONSHIP WITH SHOPIFY
KROM is powered by Shopify. Any sales and purchases you make are made directly with KROM. Shopify is not responsible for any aspect of transactions between you and KROM.
SECTION 9 - PRIVACY POLICY
All personal information collected through our Services is subject to our Privacy Policy. By using our Services you acknowledge that you have read and agree to our Privacy Policy.
SECTION 10 - FEEDBACK
Any feedback, reviews, or suggestions you submit to us may be used by KROM for any purpose without compensation or obligation to you.
SECTION 11 - PROHIBITED USES
You may only use our Services for lawful purposes. You may not use our Services to violate any laws, infringe intellectual property rights, transmit harmful or misleading content, or interfere with the security or functionality of our store.
SECTION 12 - DISCLAIMER OF WARRANTIES
OUR SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
SECTION 13 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, KROM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF OUR SERVICES OR PRODUCTS.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless KROM, Shopify, and our affiliates from any claims, damages, or liabilities arising from your breach of these Terms or your use of our Services.
SECTION 15 - GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where KROM is headquartered. You consent to venue and personal jurisdiction in such courts.
SECTION 16 - CHANGES TO TERMS
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of our Services constitutes acceptance of any changes.
SECTION 17 - CONTACT
Questions about these Terms should be sent to:
support@kromluxe.com
1603 Capitol Ave Ste 310, Cheyenne, WY 82001, US
SMS/MMS MOBILE MESSAGE MARKETING PROGRAM
By opting into our SMS program, you agree to receive automated marketing text messages at the phone number provided. Consent is not required to make a purchase.
To opt out at any time, reply STOP to any message from us. You may receive one final confirmation message after opting out. Message frequency varies. Message and data rates may apply.
For help, reply HELP or contact us at support@kromluxe.com.
We do not sell or share your phone number with third parties for their own marketing purposes.